We here at PlayOnline.ca want to make sure that, no matter what problem a user might have, we're able to help. With that in mind, it's extremely important to provide all of our users with access to customer service. At PlayOnline, we work nonstop performing research on different topics related to online gambling so that our users can simply relax and play to their heart's content. Even so, we understand that people will have questions about our content that they want answered. We also want to make sure that our users are able to get feedback, opinions, and even any complaints to us as easily as possible. Even if a reader simply wants detailed information on a specific game, casino, or topic, we want them to know that we would love for them to contact us.
Customer Support Team
Our customer support team is filled with the most professional, well-trained, and friendly people we could find. No matter what topic is discussed or what part of the website you're curious about, they're some of the most knowledgeable people in the business. This helps us make sure that, no matter what the question is, our readers can expect a swift and detailed response.
Methods of Contact
Depending on what a user is emailing our team about, there are several different email addresses to use. Each email address is listed below along with a brief description of what that specific email address is for:
This address is for any questions or requests that our users may have. It's not for complaints or reviews but any other topic is more than welcome here. This is also the email address to use if you'd like to share any insight or thoughts you might have that you don't feel are in-depth enough to constitute a full review. You can send any inquiries to email@example.com.
In the event that any of our users have a complaint that they want to bring to our attention, big or small, they are encouraged to let customer support know as soon as possible.
The complaints email address is firstname.lastname@example.org. We do our best to resolve any complaints that we receive quickly and efficiently and take each one extremely seriously.
Some users want to post reviews, expressing their personal opinions about games or websites, and we encourage them to do so. Any readers wishing to email us any reviews can send them to email@example.com.
Customer Support Goals
Our goal at customer support is the same as our website's goal. We want to make sure our readers get the most useful advice, in a timely manner, about the online gambling world. This is the main reason that customer support is more than happy to get constructive criticism and feedback as well as any complaints or questions you might have.
So if, as a user, you notice anything that we've missed or overlooked, any detail big or small, or you don't see a review for your preferred game or casino then, please, send us an email. Let us know what you want to see on the site and we'll do our best to accommodate you. After all, we can't give you the content you want unless we know what it is. This is just one of the things we do to make sure that we have the best website for our readers here at PlayOnline.ca